Delete your account

The fastest way is in the app itself: Profile → Privacy & data → Delete account. You will be asked to confirm. Deletion is permanent and cannot be undone.

You do not need to reinstall it. Email support@chompit.app from the address on your account and we will delete it for you.

Please send the request from the email address associated with the account so we can verify ownership — we cannot act on a deletion request we are unable to verify. We complete verified requests within 30 days, and usually within 48 hours.

• your account and sign-in details;
• your profile — name, username, email address, phone number, and profile photo;
• your shopping memory — purchase history imported from connected stores, items read from scanned receipts, and your usuals;
• your scanned receipt photos;
• your store connections and any optional bank connection;
• your household memberships. If you created a household, that household and its shared list are deleted for all of its members. If you joined someone else’s household, you are removed from it, and items you added to its shared list stay on that list for the remaining members.

On the phone you delete from, ChompIt also clears your personal list and the retailer sign-in cookies it saved. If ChompIt is installed on another device, uninstall it there to remove data stored only on that device.

Once deleted, none of this can be recovered, and the account cannot be restored.

• Legal, tax, and accounting records. If your account has records from ChompIt’s earlier programs that the law requires us to keep, we keep them only for as long as required.
• Abuse-prevention records. Where an account has been associated with abuse, we retain the minimum necessary to prevent it from recurring.
• Aggregated statistics. Counts and totals that no longer identify you personally may remain in reporting.

Retained records are kept only as long as the obligation requires, and are not used to contact or profile you.

If you only want to step away, the app offers Pause account in the same place. Pausing stops access to your account while keeping your shopping memory, and you can reactivate at any time by signing back in.

Email support@chompit.app and a person will get back to you. See also our Privacy Policy.